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2011 Best Practices Conference
Profitability alone was never enough; any business beholden to
the Service Profit chain learned long ago to balance people and
profits. Today, leading companies focus the future on the next big
hurdle - measuring and achieving the Triple Bottom Line of people,
profits and a sustainable future for our planet.
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Join us in Dallas, TX on November 1 - 3rd, 2011, for the 16th
annual Best Practices Conference, as we celebrate the milestones of
the People Report Consortium, and bring together the executive
members of People Report and Black Box Intelligence. Count on being
informed, inspired, and renewed as we tackle the triple challenges
and opportunities of People, Profits, and the Planet.
"... your conference is the one to attend and one of the
best collections of speakers, events, breakouts
anywhere."
John Miller, CEO Denny's
"Thank you for another great conference! Congratulations on
15 years of making a HUGE contribution to our industry!
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Kate Shehan, VPHR, Legal Sea Foods
"The conference was the best I've attended yet. Great
speakers and a great energy/positive spirit … It felt more
collaborative than competitive ….top notch."
Christin Myers, Director Retention Strategies, Creative
Restaurant Solutions
"You have the touch...a way to bring people together and
inspirire them."
Michael Atkinson, CEO FohBoh
Tuesday, November
1st
1:30 pm - 4:30 pm |
Black Box Intelligence
Inaugural
International Symposium
We kick off People Profits and Planet with a special
program for People Report & Black Box Intelligence
colleagues deployed in the international markets, along with some
very special guests, including Joe Canterbury of Starbucks Coffee
International, Nick Shepherd of Carlson Restarants Worldwide, and
Alan Branch of Global Franchise Partners.
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Vice President of
Business Development
Starbucks
Coffee International
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President &
Chief Executive Officer
Carlson
Restaurants Worldwide
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Partner
Global
Franchise Partners
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3:00pm - 4:00pm |
BBI Preconference Workshop
Black Box Intelligence Community Introduced
Bill Schaffler and the BBI team will present key findings and
insights, and explore ways to utilize the Sales Intelligence
dashboards, and the new Prime Cost Intelligence dashboards. We
welcome Financial, Marketing, Planning and Operating executives and
analysts as we kick off the Black Box Intelligence Community. Don't
miss this chance to join a unique network of analytical
professionals.
4:00pm - 5:00pm | PR
Preconference Workshop
Welcome to People Report Human Capital
Intelligence
Meet your analysts and learn more about the new interactive report
style and the future of predictive analytics; a deep dive into your
new dashboards. We will review the new Electronic File Cabinets,
along with your entire People Report product suite.
5:00pm - 7:00pm |
Opening Cocktail Reception
Hosted by Constellation Wines
7:30pm - 9:00pm |
Un-Conference Sessions
Blogging & Tweeting from the Corner Office:
Social Media for Executives Presented by Jessica Miller-Merrell,
CEO XCeptional HR
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CEO, XCeptional
HR
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Wednesday, November
2nd
7:30am - 12:00pm |
Service That Rocks
Community Service that ROCKS at the North Texas Food
Bank
Get up early, grab some coffee, your 2011 Cintas tee shirt,
reconnect with your friends, meet some new ones, and above all make
a difference. This economy continues to hurt those least able to
fend for themselves - our children. Texas has one of the highest
rates of childhood hunger in the US. Let's put a dent in that ugly
statistic.
1:00pm | Conference
Opening
Conference Opening
Join us at the newly designed PRBBI stage - where we will host
world class speakers, authors and operators in a format guaranteed
to keep you in the room.
Speakers
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Conference
Chair
CEO The
Palm Restaurant
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CEO, Consumer Edge
Insights
Former
Managing Director Morgan Stanley Consumer Research
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Founder and
Chairman, Black Box Intelligence
Industry
Forecast & Report to Membership
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CEO of K&N
Management;
Winner
2010 Malcolm Baldridge Award
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CEO, BJ's
Restaurants & Brewhouse
Winner
2011 Legacy Award
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CEO, Talent Agent,
Author
The
Business of Being the Best
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5:30pm | Cocktail
Reception
Cocktail Reception
7:30pm |
Un-Conference Sessions
Social Mobile Demystified
You know it's important, but do you know how to leverage social
mobile in your Marketing and HR strategies? Use your own apps or
existing? The team at Talent Revolution will share some innovative
ways best in class companies are using mobile to engage their
audience and drive results with everything from text messaging, to
location-based & custom apps. If you are just getting started,
or want to share some of your own best practices, join the
discussion and the fun.
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Founder & CEO,
Talent Revolution
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Digital
Marketer
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Thursday, November
3rd
7:30am - 8:30am |
Breakfast / Hot Topic Networking Roundtables
Please join us at breakfast on Thursday. Breakfast Roundtables will
include topics such as: Marketing Return on Investment, Health Care
Reform, Converting Data into Knowledge and Income with Guest
Metrics, Immigration Reform, The Impact of Black Box Intelligence,
The Power of Executive Coaching, The People Report Curve Jump, and
I-9 and E-Verify Compliance.
8:30am | Conference
Opening with City Year
Conference Opening with City Year
A Special Welcome from
Dallas Mayor, Mike Rawlings
Citizen Leadership:
Another New Model?
Ticked off and frustrated by the recent budget antics in
Washington? You don't have to sit back and take it. There has never
been a more important time for citizen leadership; real people,
with real voices, making a real difference. Join respected
moderator Peter Romeo, as he leads an open conversation with
citizen leaders from both sides of the aisle. Learn about the
critical legislative issues impacting our industry, and what you
can do that matters.
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Moderator
Editor,
Interactive Media, CSP Foodservice Group
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CEO,
National Restaurant Association
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Vice
President of Training and Development for Sage Hospitality Group
and 2011 Candidate for Denver, CO City Council
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Candidate for US
Senate
Former CEO
for Ruth's Chris
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21st Century
Workplace; Best Practices for Disruptive Times
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CEO & Founder,
People Report
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Power
Breakouts
Our signature small group sessions with experts.
Juggling the Yin
& Yang of Healthcare and Wellness
We all know one thing about healthcare costs- they are going to
increase. We also know that healthy employees are more productive,
spend less time at the doctor's office, and ultimately can have a
positive impact on the bottom line. Effective wellness initiatives
balance creative benefit offerings and real concern for the
employee with an eye on the bottom line. Learn from two top experts
in the nascent field of "workplace wellness" how you can make a
difference in your company.
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Director Total
Rewards, Taco Bell Corporation
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Owner, context
communication consulting, an award-winning HR communication
consulting firm that specializes in workplace wellness and health
care consumerism.
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Digital Brand
Science; Connecting Minds and Hearts of Consumers and
Employees
Not many people know more
about the digital landscape in the restaurant industry than Sarah
Lockyer who will moderate a panel of social media superstars
straight from the rankings of the Restaurant Social Media
Index. Focusing on how organizations are using mobile and
social to engage both employees and consumers, while keeping the
brand message consistent.
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Online executive
Editor at Nation's Restaurant News
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Curve Jump! Social
Learning Ahead
We all know that our employees are online, all the time, connected
to friends, games, and information through social media and mobile
platforms. Yet, close to 90% of our training programs are still
delivered through OJT or in written manuals. The challenge to
reinvent our training and development programs has never been more
critical - or more challenging.
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Owner,
Discoverlink
Former executive
at the National Restaurant Association Education Foundation and
E-learning pioneer.
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Brandon Hill
Co-founder &
President, Light Bulb Media Productions
Former E-learning
developer Hard Rock International
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LinkedIn for
Executives; Learn, Recruit, Market & Stay on Top of the
Competition
This session will help executives in any function learn how to
navigate the most powerful business social media platform available
to drive measurable results in marketing, sales, HR/Recruiting and
more. You and your company are searched every day on Linkedin; the
impact of those searches is up to you.
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Author, Founder
& CEO Ajax Social Media;
A LinkedIn
strategy consulting firm that provides LinkedIn-based solutions
that drive business results; the only Certified LinkedIn Live
partner in North America.
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Predictive
Analytics: Making Business Intelligence "Smarter"
Predictive analytics is an area of analysis that deals with
collecting data and using it to predict future trends and behavior
patterns. Bill and Peter will discuss how you might capture
relationships in the information you have access to as you run your
business and then use it to predict future outcomes.
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CFO & COO,
People Report & Black Box Intelligence
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Senior Research
Analyst, Managing Director
Cowen and
Company
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Lunch
Presentation of the 2011 Best Practices
Award
This year we will annouce the top three contenders in each segment
on September 30th. Stay tuned for the excitement.
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Futurist,
Author
The Shift Age & Shift Ed; Transforming
K-12
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Author
Kensho; A Modern Awakening; Instigating Change in an
Era of Global Renewal
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3:30pm - 4:15 pm |
Mixing Money & Meaning
Capitalism in the 21st century still works but clearly our
outdated business models must be redefined. Conscious or Connected
capitalism or "Changer of Commerce" - this panel explores how we
lead our businesses to growth and profitability, not in spite of,
but because of the fact that we are focused on all of our
stakeholders.
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President,
Cinnabon and Moderator
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CEO, Wildflower
Bread Company
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VP, National
Accounts for Constellation Wines
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4:15pm - 5:00pm | Closing
Speaker
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Author
Stepping Up, How Taking Responsibility Changes
Everything
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5:15pm - 7:00 pm |
Closing Cocktail Reception
Closing Cocktail Reception
7:00pm - 10:00 pm |
Closing Dinner Party
Closing Dinner Party Celebration Hosted by BHI
Featuring Emerald City Band
Friday, November
4th
8:30am - 11:30am |
Breakfast
People Report & CRTRA Total Rewards Breakfast
In a "talk show" format,
experts from People Report and the CRTRA Board of Directos will
host a conversation around real life issues and concerns from
attendees to provide timely advice. The questions will cover topics
such as health care, bonuses, recognition planning, performance
management and succession planning. The session will provide
attendees with advice and guidance on addressing reward
situations/issues within their organizations. Here's an opportunity
for some quick benchmarking from with your peers:
- Publicly pose those burning compensation questions and hear
colleagues' opinions
- Listen to the questions other companies are facing, and hear the
answers
- Network with people who do what you do in your industry
To RSVP for this breakfast, please contact Melissa Papaleo at melissa.papaleo@prbbi.com
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