We are living in a time of meta-shift. Pick your favorite
historian, economist, futurist, or business sage - if you listen
closely they are all telling us the same thing. We are navigating
as best we can through unprecedented change that has and will
continue to impact just about every facet of our lives. These
shifts have obviously occurred before - think Bronze Age,
Renaissance, Industrial Revolution, the Axial Times centuries B.C.
that gave birth to every modern religion on the planet; these were
all meta-shifts. Yet no one who was alive during those shifts
was aware it was happening. If you lived in Axial Times or
the Bronze Age you were totally preoccupied with survival.
The Renaissance lasted over three centuries - and don't forget the
average life expectancy was below 40. You definitely did not know
that you were living in a meta-shift.
We are, in fact, the first generation of humanity who will not
only live through a meta-shift, but have the power to observe it,
and ultimately to shape it; if we are Awake. Being
Awake---conscious, aware, observant, mindful---is not always
easy. While the last few years may make us yearn for what
"was", we are being called upon to recognize what "is".
Thanksgiving happens to be an incredible time to be Awake, to
notice what is really going on in our workplace, our community and
our families. Hopefully, there will be a few quiet moments to
recognize and accept that it's not just the world that is
changing; we are changing too. What we are feeling, our
employees are feeling, our neighbors are feeling and our families
are feeling. Our workers need much more than a paycheck. Our
neighbors may need help and are too proud to ask. Our
families may need us to just be present; because we have been too
busy for too long. Being Awake long enough to tune into any
of these issues - is Uncomfortable.
Two weeks ago we held our annual Best Practices Conference - our
industry chairperson, Louis Basile, CEO of Wildflower Bread Company,
kept reminding us that during the conference we should be okay with
being Uncomfortable. In fact, he exhorted us as leaders to
try to be Uncomfortable every day. The ubiquitous "comfort zone"
apparently is part of what got us into our current socio-economic
mess - and being Uncomfortable, is what is required if we want to
sincerely consider thinking and acting differently than we ever
have in our careers. It is Uncomfortable to recognize the stress of
our employees, the fact that they may be afraid to tell us what
they really think or feel - because they need a job right
now. It is Uncomfortable to ask colleagues and neighbors how
they are really doing. It is Uncomfortable to really listen
to our family and friends. Why do we need a National
Listening Day except that in a demanding 24/7 hyper-connected
world, we are afraid to slow down long enough to listen - and to be
Kind.
I gave a presentation during our conference entitled "The
Business Case for Kindness", and suggested that Kindness is a
complex, grown up way of leading and living our lives,
that can take courage and risk. It requires a deep level of
commitment and responsibility - the kind of commitment and
responsibility that the new marketplace and the new workplace
of this Shift Age requires from businesses who want to prosper,
communities that want to flourish, and families who want to have
Thanksgiving holidays that are about more than getting through the
perfect meal.
True Kindness requires us to be Awake, and the willingness to be
Uncomfortable. I love this picture from the service event that
kicked off our conference. It reminds me of the power of a
community that is Awake, that is willing to be Uncomfortable - miss
a meeting, get on a bus with strangers, be a little vulnerable -
and to make the commitment to be Kind. It's the Kindness that
transforms lives.
North Texas Food Bank, November 2, 2010---25,000+
meals packed by People Report & Black Box Intelligence Best
Practices Conference Volunteers
We wish everyone a Thanksgiving that is filled with the blessing
of understanding that our best lives are ahead, not behind. Stay
Awake, Stay Uncomfortable, and Stay Kind to one another.